Privacy Policy

Last updated: October 22, 2026

Interior360 provides AI interior design concepts and interactive panorama tours. This policy explains what information the app processes, why it is used, and how to manage or delete your account.

Information We Process

• Account and profile: In version 1.0.4 and later, a device account is created automatically with a random installation identifier and a separate secret stored in the device’s Keychain or Keystore. The server stores a hash of that secret. A separate random profile ID lets other users share tours with you; it is not a login credential. The current app does not offer email/password registration, social sign-in or account linking. Earlier versions may have collected names, email addresses and profile photos through Apple or Google sign-in; those records can remain associated with an existing account until deletion.
• Your content: Room and panorama images, generated designs, optional reference images and editing masks, design selections or instructions, tour names, and hotspot information.
• Sharing: The recipient profile ID you enter to share a tour, and records of which accounts can view that tour. Older app versions may still use recipient email addresses. Registration with an email is not required to receive or view a shared tour.
• Purchases: Product and transaction identifiers, subscription status, and AI or panorama credit balances. Apple processes App Store payments; we do not receive your full payment card details.
• Operation and diagnostics: App interactions, device or app-instance identifiers, operating system information, crash reports and technical logs used to operate, diagnose and improve the service. Analytics can derive general location, such as country or city, from a masked IP address; the app does not request precise GPS location.
• Support and content safety: Information and attachments you choose to include when contacting us, content reports (selected reason, optional explanation, account and content identifiers, and a server-held content snapshot) and user-block records. Reports are available only to authorized operators for review; they are not shown to the reported user. Do not send passwords or payment card details.

AI Processing Requires Your Permission

Before the first AI Design generation for your account and the current disclosure, the app asks permission to upload the selected photo, design choices, and any optional reference image or mask to Firebase and send the required input through fal.ai to Google Nano Banana to produce the requested image. Declining does not start that generation. Permission is remembered locally for that account and disclosure version. Withdraw it at Profile > Settings > AI data permission; the next generation requires permission again. Withdrawal stops future use of the saved permission; it does not recall requests already started or delete saved designs. Selected styles and other design choices may be converted into instructions for the AI model.

Only upload images you have permission to process. Avoid including identity documents, confidential information, faces or other personal details that are unnecessary for the design. AI outputs can contain inaccuracies.

How We Use and Share Information

• Google Firebase: Authentication, database and image storage, hosting, server processing, analytics and crash diagnostics.
• Legacy Apple and Google sign-in: Reauthenticating an account created in an earlier version when needed for account deletion; the current app does not offer a new social sign-in or linking flow.
• Apple and RevenueCat: Verifying purchases, subscription access and credit balances. RevenueCat receives your app account identifier and purchase information, and, if provided, the account email used for customer identification.
• Google Cloud Vision: Checking AI output and panorama tour images for potentially explicit or violent content before results are saved or tour images are shared or updated. Rejected AI results are not added to the gallery and the AI credit is refunded.
• fal.ai and the model provider: Processing the selected images and design instructions for your AI request.
• Recipients you choose: Access to tours you explicitly share with their accounts, including device accounts. People who receive or download content may retain their own copies.
• Security, support and legal obligations: Investigating service failures or abuse, responding to your requests, and complying with applicable obligations.

We do not sell your account information. The app does not use your photos to select advertisements. Provider information is available from Firebase, fal.ai and RevenueCat. Provider processing and retention are also subject to the terms applicable to those services; deleting a Firebase copy does not by itself erase an external provider's records.

Storage, Retention and Account Deletion

Account details, uploaded images, saved designs and tours are kept to provide your account's features. In version 1.0.4 and later, choose Profile > Settings > Delete account to initiate deletion in the app. We ask you to confirm and reauthenticate using your linked sign-in method or the device account’s stored secret. Account access is disabled and cleanup begins after a short interval to let ongoing operations finish; temporary service failures can delay completion.

Cleanup removes the Firebase sign-in account, stored profile, public profile ID and device recovery mapping, content, AI projects, and owned tours including copies shared with other accounts. We also request deletion of the RevenueCat customer record and revoke Apple authorization for Apple sign-in accounts. Minimal deletion, billing reconciliation, security, fraud-prevention or legally required records may remain where necessary. Downloads already saved by recipients and records held by external providers may require separate handling.

Deleting your app account does not cancel an App Store subscription. Manage or cancel it in your Apple account's subscription settings. If you use an older app version or need help with a data request, contact elessarsoftware@gmail.com.

Device Account Recovery

A device account can make purchases and save progress without email registration. Device storage alone does not guarantee recovery after device loss, a reset, app-data removal or secure-storage failure. The current app has no cross-device sign-in or account-linking feature. Your public profile ID is for sharing, not account recovery. Separate accounts, balances and projects are not automatically merged. Restore purchases uses your App Store account and applicable RevenueCat restore rules; consumed credit packs are not granted again.

Your Choices and Rights

You can choose which photos to upload, decline AI processing, withdraw remembered AI permission in Profile settings and initiate account deletion in the app. Use the flag on an AI result or the content safety menu on a received tour to report content; the tour menu also lets you block its sender. Blocking removes tours shared between the two accounts and prevents new sharing. Minimal report evidence and abuse-prevention records may be retained for safety, dispute handling or legal obligations after account deletion. Depending on your location, you may also have rights to request access, correction, a copy, deletion, or restriction of your data. Contact us using the address below; we may need to verify account ownership before fulfilling a request.

International Processing and Security

Our providers may process information in countries other than your own. We use account authentication, access controls and encrypted connections to protect service data. No network or storage system can guarantee absolute security.

Children

Interior360 is a design tool and is not directed specifically to children. An App Store content age rating is not permission to enter a contract or consent to data processing. Where local law requires parental authorization, it must be obtained before using account or AI features. Contact us if you believe a child's information has been provided without the required authorization.

Changes and Contact

Updates will be posted here with a revised date. For privacy questions, data requests or content reports, contact elessarsoftware@gmail.com.